Privacy Statement

Last Updated May 20, 2020


This Privacy Statement describes how Mylan, Inc. and its affiliates and subsidiaries (“Mylan,” “we,” and “us”) collect, use, and disclose Personal Data and how you may exercise rights that certain laws may provide you relating to your Personal Data. “Personal Data” for purposes of this Privacy Statement is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

This Privacy Statement applies to the Personal Data about you that we process. It applies to any website, mobile application or Internet service under the control of Mylan Inc., whether partial or otherwise, in connection with Mylan’s online presence (the “Sites”) where this Privacy Statement is posted. This Privacy Statement also applies to Personal Data collected or processed when you interact with us in person, by calling us, or by mail, or that we may otherwise collect about you. In certain cases your relationship with us may be governed by a particular law that requires that we use and disclose Personal Data differently than as described in this Privacy Statement. For example, in certain situations, such as our patient support programs, our relationship with you may be governed by health privacy laws in specific states or are otherwise subject to consents and authorizations you sign. In such circumstances, the terms of those consents and authorizations will prevail over any conflict or inconsistency with this Privacy Statement. Similarly, in other situations where we have created a different privacy policy to address a unique situation and the other privacy policy applies and conflicts with this Privacy Statement, the other policy shall govern. Where applicable law imposes restrictions on the Personal Data we process that are more restrictive than disclosed in this Privacy Statement, we will comply with such applicable laws.

If you provide us with Personal Data on behalf of or about another person, you must obtain any consent required by applicable law prior to providing that information.

To the extent permitted by applicable law, by providing us your Personal Data or otherwise interacting with us, you agree to this Privacy Statement.


Mylan collects the following categories of Personal Data:

  • Identifiers, such as your name, address, IP address, or similar identifiers
  • Demographic information, such as age and gender
  • Information which may be protected under local or national law
  • Commercial information
  • Biometric information
  • Internet or other electronic network activity information
  • Geolocation data
  • Audio, electronic, visual, thermal, or similar information
  • Professional or employment information
  • Financial information
  • Medical information, including health conditions and drug usage
  • Insurance information

Mylan may also draw inferences about you based on the above-listed categories of Personal Data.


As described in more detail below, we may collect Personal Data when you:

  • Interact with us, whether in person, online, or by phone;
  • Use our products or services
  • Use the Sites and
  • Communicate with us.

We sometimes collect information about you indirectly. For example, we collect information about healthcare providers through publicly accessible sources and marketing partners or we may obtain information about you from data brokers.

We also collect information such as usage statistics and other similar information by using cookies, server logs and other similar technology as you use the Sites.

Using the Sites. We collect information you provide through the Sites. For example, we collect information when you apply for a job, respond to surveys, post comments or pictures on our social media pages, request information from us, use one of our mobile apps for consumers or health care professionals, or otherwise interact with us online. We will collect the information you provide, including Personal Data, if you are able to create an account or otherwise make submissions to us.

Customer Relations and Sales Teams. We may collect Personal Data through your communications with our customer relations team or if you are a health care professional, when you interact with our sales teams.

Training and Education. We may collect Personal Data through our training and education programs, which we provide to health care professionals.

Cookies, Automatic Data Collection, and Related Technologies. We collect and store information that is generated automatically as you use the Sites, including your preferences and usage statistics.

When you visit the Sites, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. We work with third parties, such as widget providers, who may keep track of your browsing activities on this and other websites. Most browsers allow you to block and delete cookies. However, if you do that, the Sites may not work properly. Our Sites do not recognize Do Not Track browser settings. For more information about Do Not Track, please visit

By using the Sites, you are authorizing us to gather, parse and retain data related to the provision of the Sites, as described in this Statement.


As described in more detail below, we use Personal Data to:

  • provide and improve our products and services;
  • communicate with you;
  • respond to your request for information;
  • operate programs that you may participate in (e.g., to provide refill reminders); and
  • as otherwise required by law, regulation or governmental audit.

We may use Personal Data to create non-personal aggregate information and use such information for any purpose, including for marketing purposes, to the extent permitted under applicable law.

Internal Business Usage. We use your information, including Personal Data, for internal business purposes, including to operate and improve the Sites and our services and products, identify investigators for clinical trials, research, quality assurance, security/fraud prevention, and procurement.

Communications. We may use your contact information to contact you for informational and operational purposes, such as customer service, system maintenance, or to inform you about job opportunities with Mylan (if you have elected to receive such notifications).

Marketing. We may use your information, including Personal Data, to provide advertising on the Sites and to send you information about our products or services we think may be useful or relevant to you. We may share other data collected by the Sites to enable the delivery of online advertising on the Sites, or otherwise facilitate transmittal of information we think may be useful or relevant to you. Where required under applicable law, we will only perform such marketing activities with your consent.

We may also use Personal Data to support our sales and advocacy activities, including to contact healthcare professionals and provide information about our products and services, including education programs.

Aggregate Data We may de-identify and aggregate data collected through the Sites and use it for any purpose to the extent permitted under applicable law.


We may share each category of information:

  • with our subsidiaries and affiliates, on a need-to-know basis;
  • with our third-party service providers, to provide services on our behalf;
  • to comply with legal obligations, including in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements;
  • to protect and defend our rights and property; and
  • with your permission.

We do not rent, sell or share Personal Data about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission.

We Use Vendors and Service Providers. We may share any information we receive with our vendors and service providers.

Social Networking and Other Websites. We may allow you to share information, including Personal Data, through the Sites with social networking websites, such as Facebook. We do not share your Personal Data with them unless you direct us to share it. Their use of the information will be governed by their privacy policies, and you may be able to modify your privacy settings on their websites.

As Required By Law and Similar Disclosures. We may disclose your Personal Data, including account information and content if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect your, our or others’ rights, property or safety.

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of Mylan assets or transition of service to another provider, your information may be sold or transferred as part of such a transaction and pre-closing activities as permitted by law.

We may also disclose your Personal Data with your permission.


We take steps to ensure that your information is treated securely and protected against unauthorized access, change or deletion. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.


We do not knowingly collect, maintain or use Personal Data from children under 13 years old on the Sites, and no part of the Sites is directed to children under the age of 13. If you learn that your child has provided us with Personal Data without your consent, you may alert us at If we learn that we have collected any Personal Data from children under 13 years old on the Sites, we will promptly take steps to delete such information and terminate the child’s account.

We may collect Personal Data relating to children through our operations. We do not sell the Personal Data of children, including minors under the age of 16.


As a convenience to our visitors, the Sites may contain links to the websites of another company or organization. When you click on one of these links, you will be transferred from our Sites and be connected to the website of the company or organization you selected. Our Privacy Statement does not apply when you leave our Sites.


To offer our services, we may need to transfer your Personal Data to countries other than the country in which the data was originally collected, including the United Sates, where we are headquartered. Those countries may not have the same data protection laws as the country in which you initially provided that information. When we transfer your Personal Data to other countries, we will protect it as described in this Privacy Statement. By providing Personal Data to us, you consent to the transfer of Personal Data to countries outside of your country of residence, including the U.S.

If you are located in the European Economic Area (EEA), Switzerland or the United Kingdom, we comply with applicable legal requirements providing adequate protection for the transfer of Personal Data to countries outside of the EEA. Mylan Inc. has certified to the EU-U.S. Privacy Shield Framework as set forth by the Department of Commerce and the European Commission regarding the collection, storage, use, transfer, and other processing of Personal Data transferred from the EEA to the U.S and from Switzerland to the U.S. For more information about the Privacy Shield or see our certification, please see To see a copy of our Website Privacy Shield Policy, please click here.


You may have the right if applicable law provides for it to request access to and receive information about the Personal Data we maintain about you, update and correct inaccuracies in your Personal Data, and have the information blocked or deleted, as appropriate. You may also have the right to object and withdraw your consent to the processing of your Personal Data.

If you are a California resident and your Personal Data is not subject to an exception under applicable law, these rights may include the rights to:

  • Receive a copy of the Personal Data we collected about you in the past 12 months;
  • Receive a summary of the categories and sources of Personal Data we collected, the purposes for which we collected and shared Personal Data, and the categories of Personal Data that we disclosed for a business purpose in the past 12 months.
  • Request that we delete the Personal Data that we have collected from you.

We will comply with requests in the manner prescribed by law.

To exercise your rights, please contact us as indicated in the contact information section below. In some jurisdictions, you may be permitted to have an authorized agent submit a request on your behalf. Include your name, a method of contact, and a description of your request. If using an authorized agent, please note that fact. Upon receipt of your request, we will take steps to verify your identity against the information in our records, and if applicable, the agent’s authority. We will not engage in unlawful discrimination against you for exercising the above-listed rights.


We may revise this Privacy Statement from time to time. We will post any adjustments to the Privacy Statement on this web page, and the revised version will be effective when it is posted. If we make any material changes to this Privacy Statement, we will notify you of such changes by posting them on this page or by sending you an email or other notification.

Contact Information

If you have any questions or if you’d like to exercise your choices or rights, contact us via:

  • Webform;
  • Mail at Chief Privacy Officer, 1000 Mylan Boulevard, Canonsburg, Pa. 15317;
  • Phone: 1-844-916-1320

If you are located in the EEA or Switzerland, Mylan N.V. and/or one of its subsidiaries is the entity responsible for processing your Personal Data.